An electric reach truck should be selected by residual capacity at the intended lift height and load center, with the actual mast and attachments. Nominal ground-level capacity is not a promise of the same load at the highest rack beam. List every important pallet size, mass and center of gravity, including long or uneven loads. Match the handling task to the rack depth and entry direction.
Start with capacity at the actual rack height
An electric reach truck should be selected by residual capacity at the intended lift height and load center, with the actual mast and attachments. Nominal ground-level capacity is not a promise of the same load at the highest rack beam. List every important pallet size, mass and center of gravity, including long or uneven loads. Match the handling task to the rack depth and entry direction. Reach trucks are generally evaluated for controlled warehouse conditions; outdoor loading and rough surfaces need a separate review rather than being assumed from a counterbalanced forklift’s operating pattern.
Shown as a configuration reference. Availability and the equipment offered for your project are confirmed separately.
Compare mast, reach and aisle geometry
Request the manufacturer’s capacity chart for the quoted mast, attachment and load conditions. Include lowered mast height, free lift, extended clearance, reach travel and the aisle width needed for the actual pallet. Show rack legs, beam faces, pallet overhang and any obstructed turning area on a dimensioned drawing. Side shift or fork-positioning options should be part of that review, not added after a nominal truck selection. Ask how visibility and positioning aids support the highest placements. Two trucks with similar headline lift height can have materially different usable capacity and access in the same rack layout.
Review floor, charging and warehouse operation
Survey floor condition, joints, gradients and transitions and have the supplier confirm the offered truck’s limits. Define travel lengths, rack cycles, shifts and available charging windows rather than only daily hours. Compare the battery and charger together with site supply, temperature and charging access. Where battery change is planned, show the equipment and reserved floor area. Cold storage requires a specific manufacturer review. Assign traffic control, pedestrian separation and operator training for the destination. The procurement layout should demonstrate both rack access and maintenance access rather than maximizing storage locations before the truck has been selected.
Include capacity options and support in the budget
Quote the truck, mast, battery, charger, attachments and positioning aids at the same configuration across suppliers. Add electrical work, training, local commissioning and replacement wear parts. Ask for the documentation proving the offered residual capacity and any conditions attached to attachment changes. Compare support for controllers, hydraulic components and batteries as well as general mechanical service. Model operating cost from a stated shift and charging scenario; a larger battery cannot be assumed to solve every production bottleneck. Keep rack modifications and floor repairs visible where they are needed to make the selected truck usable at the site.
Demonstrate rack placement using approved loads
Acceptance should check the load at the required height through the capacity documentation and a supervised placement trial using the agreed pallet and attachment. Verify aisle access, rack clearances, fork entry, reach and visibility under representative conditions. Record the operating cycle and charging plan, including repeat placements and normal travel. Inspect the delivered mast, battery and charger identifiers against the approved offer. Test protective functions and recovery with qualified personnel within manufacturer limits. A raised empty mast illustrates reach, but cannot establish the approved lifting capacity or practical handling of the buyer’s loaded pallet.
Request changes with the capacity evidence
Include load drawings, rack layouts and operating data in the RFQ. OEM requirements can cover branding, languages and buyer-specific documents. ODM or configured options involving attachments, mast changes, battery arrangements or special environments require the supplier’s revised capacity and operating evidence. Ask who approves future attachment substitutions and how the capacity plate is updated. State installation, training and service responsibilities for the destination alongside commercial timing. The manufacturer model shown is an illustrative warehouse reference, and the final quoted truck must be assessed using its own chart, dimensions and application limits.
Manufacturer configuration references
Review the linked manufacturer information as configuration references. Request the current sheet, included scope and relevant evidence for the exact proposed equipment; these references do not establish an IndustryApex supply relationship.
What should you include in your RFQ?
- Pallet mass dimensions and center
- Highest placement height
- Required residual capacity
- Rack beam depths and aisle drawing
- Mast lowered height and free lift
- Reach travel and attachments
- Floor flatness joints and transitions
- Indoor cold or outdoor exposure
- Operating cycles and shift profile
- Battery charger and charging location
- Service capacity chart and operator training
- OEM specification and destination
For OEM / ODM requests, include the branding, packaging, configuration or engineering changes you need, initial and annual quantities, target market, sample approval and acceptance requirements. Feasibility and commercial scope are confirmed for the specific project.
Need OEM / ODM customization?
Submit branding, packaging, configuration or engineering requirements for this equipment. Include the target market, initial and annual quantities, required changes and acceptance criteria.
Customization feasibility, permitted branding, development responsibilities, minimum quantity, cost and lead time are reviewed for the proposed supplier and configuration before a quotation is confirmed.
Frequently asked questions
What capacity matters when choosing a reach truck?
Residual capacity at the required height and load center matters, with the offered mast and attachment. Obtain the actual chart and include pallet geometry; nominal capacity at a different height does not establish the highest-rack handling requirement.
How should mast and aisle options be compared?
Compare loaded aisle requirements, reach travel, lowered mast, free lift, extended height and rack clearances on a dimensioned plan. Include side shift or fork positioning in the capacity review rather than adding them after selecting the base truck.
What site information affects reach-truck installation?
Provide floor condition, joints, slopes, doorways, rack layout, temperature and the shift duty. Define charging windows and supply, battery-changing arrangements and service access. Have the supplier verify the offered truck's limits for that site.
How should reach-truck project cost be calculated?
Include the exact mast, attachments, battery, charger and positioning aids, plus electrical preparation, commissioning, training and spares. Account for floor or rack changes and local controller/battery support, comparing the same residual-capacity requirement across offers.
What should a rack-placement acceptance trial include?
Verify capacity documents and perform supervised placement with the approved pallet, load and attachment. Check approach, forks, reach, rack clearance and visibility, then representative duty and charging. Retain delivered mast and battery/charger identifiers with acceptance.
Can reach-truck attachments and controls be customized?
Yes. Request configured attachments, controls, language and branding with the rack and load files. Changes to mast, attachments or environment require revised capacity and operating evidence, plus a defined approval process for later substitutions.
Reference information
- HANGCHA: A Series Premium Version Reach Truck
- HANGCHA: Warehouse product families
Reference data and images explain equipment configurations. IndustryApex engineers confirm the offered model, specification and commercial scope in your project quotation.